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Terms
and Conditions of Rental
Booking Terms
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The
making of a reservation with Gulliver InfoRes Company
Limited (the "Company") by you ("You" or "Customer")
creates a binding Agreement between You and the Company
on the terms outlined in this Section A.
1. Customer Obligations.
When You make a reservation of the accommodation as set out
in the attached Booking Form (the "Accommodation") You must:
-
Pay
a non-refundable deposit ("Deposit") to the Company
when making the reservation;
-
Pay
a booking fee to the Company;
-
Use
a credit/charge card to guarantee a reservation;
and
-
Inform
the Company of any physical or mental condition
to which You or a member of Your party is subject
and which may require special facilities or other
additional requirements attached and related
to the property ("Additional Requirements").
You
hereby confirm that the representative of the Company
through which You booked Your Accommodation (known
as the "Travel Advisor") explained to You the cancellation
requirements when You made your reservation.
2. Company's Obligations
The Company reserves Accommodation on behalf of and with the
authority of the person mentioned on the Booking Form as the
provider ("Provider"). The Company's obligation is to facilitate
the reservation of Accommodation but the Company has no obligation
to ensure that the reserved Accommodation will be provided
once a booking is made.
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3.
Limitation of Liability of the Company
Any price quoted to You by the Travel Advisor will not include
Additional Requirements unless specifically stated and contained
on the Booking Form. While every effort has been made to ensure
the accuracy of the information supplied to You, the Company
accepts no responsibility for errors or omissions in the provision
of information, nor accepts any liability for loss, injury,
damage, delay, expense or inconvenience whatsoever in relation
to the provision of the information. Section 39 of the Sale
of Goods and Supply of Services, 1980 are hereby excluded from
this Section A.
4. Data Protection
The information You have provided to the Company will be held
on a database and may be shared with associated companies.
Occasionally, we make Your details available to carefully selected
external companies for marketing purposes. If You do not wish
Your details to be used in this way, please contact the Database
Administrator of the Company.
5. Miscellaneous
The obligations outlined in this Section A are to be governed
by the laws of Ireland and come into existence when You receive
the Booking Form or pay the Deposit whichever is the earlier.
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The
Provider agrees to supply the Accommodation to You
on the following terms outlined in this Section
B which shall constitute the entire agreement
between the Provider and You.
1. The Accommodation
The Provider agrees to furnish the Accommodation as set out
in the Booking Form. You will be responsible to the Provider
for the payment of the balance of the Accommodation cost and
for other Additional Requirements.
2. Other Services
If You require Additional Requirements which You failed to
specify when making Your reservations, or additional services
not attached to the Accommodation ("Additional Services"),
such Additional Services not being provided for by the Company,
You must agree these separately with the Provider. If You did
not check when making Your reservation, whether the Accommodation
had Additional Requirements or Additional Services, the Provider
makes no warranty or guarantee that these Additional Requirements
or any Additional Services will be provided. The payment for
any Additional Requirements or Additional Services must be
made directly to the Provider. You are advised, if applicable,
upon the receipt of this Booking Form, to confirm and check
with the Provider the precise terms and conditions upon which
the Provider makes available any Additional Requirements or
the Additional Services.
3. Cancellation
You can cancel Your reservation. If You cancel your booking
You will lose Your Deposit. If you cancel 48 hours prior to
arrival or if the cancellation period as set out in the Booking
Form is longer than 48 hours, or if you fail to turn up at
providers premises at the agreed time on your date of arrival
you will lose your deposit and the value of your first nights
booking will be charged to your credit card by the provider
or the company. The reservation numbers included on the Booking
form should be quoted in all enquiries, cancellation or modification
of the reservation. the expected time of arrival is 6.00pm
(18.00hrs), any deviation from this must be communicated to
the Provider in the "Booking Details" section of the on line
booking process.
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4.
Liability of the Provider
The Provider shall be solely liable to You for any loss that
You may suffer in connection with the reservation, save as
limited in Clause 5 below, due to failure to provide the Accommodation
reserved. If the Accommodation that You reserved is not available,
it is the Providers responsibility to ensure that suitable
equivalent Accommodation of a similar or higher standard is
arranged for You and transport is arranged for such alternative
Accommodation.
5. Limitation of Liability of the Provider
The liability of the Provider shall not exceed the total cost
of the facilities provided hereunder and in no event will the
Provider be liable for loss of profits, opportunity, revenue
by You or any indirect or consequential loss whatsoever. The
terms implied by Section 39 of the Sale of Goods and Supply
of Services Act of 1980 are hereby excluded from this Booking
Form and this Section B. You agree to indemnify and hold harmless
the Provider against all costs or damages whether direct or
indirect arising from any acts or omissions by You or third
parties on Your behalf.
6. Complaints Procedure
All complaints, in relation to the Accommodation, Additional
Requirements or Additional Services should be made in writing
to the Provider. Every effort will be made by the Provider
to settle a complaint made by You. If this procedure does not
satisfy Your complaint, Your complaint will be referred to
the decision of a single arbitrator appointed by agreement
between You and the Provider. If You and the Provider cannot
agree on the arbitrator, the President for the time being of
the Incorporated Law Society of Ireland will appoint the arbitrator.
The Arbitration Acts, 1954 to 1980 and any statutory amendment
or reinactment thereof will apply to such arbitration. No legal
action can commence without initiating the procedure above.
7. Miscellaneous
The obligations outlined in this Section B are to be
governed by the laws of Ireland come into existence when You
receive the Booking Form or pay the Deposit whichever is the
earlier.
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The
making of a reservation with Gulliver InfoRes Company
Limited (the "Company") by you ("You" or "Customer")
creates a binding Agreement between You and the Company
on the terms outlined in this Section A.
1. Customer Obligations.
When You make a reservation of the accommodation as set out
in the attached Booking Form (the "Accommodation") You must:
-
Pay
the deposit as set out below;
-
Pay
a booking fee to the Company;
-
Use
a credit/charge card, bank draft or cheque to
guarantee a reservation (Your booking shall remain
provisional until such credit/charge card payment
is made or when the Company receives the bank
draft or cheque); and
-
Inform
the Company of any physical or mental condition,
which You a member of Your party is subject and
which may require special facilities or other
additional requirements attached and related
to the property ("Additional Requirements").
You
hereby confirm that the representative of the Company
through which You booked Your Accommodation (known
as the "Travel Advisor") explained to you the cancellation
requirements when you made your reservation.
2. Deposit
(i) A non refundable deposit of 33% (the "Self-Catering Deposit")
of the total Accommodation cost, including costs for Additional
Requirements, where applicable, subject to a minimum of £50,
is payable on making a reservation with the Travel Advisor.
(ii) If a booking is made more than 42 days before the arrival
date, the balance is payable to the Company 42 days before
the arrival date unless there is a person named in the "Provider/Agent" section
of the Booking Form, who is different from the Company. If
this latter position is the case then, the balance is payable
to that person and not the Company.
(iii) If a booking is made less than 42 days before the arrival
date full payment to the Company is required at the time of
booking.
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3.
Company's Obligations
The Company reserves Accommodation on behalf of and with the
authority of the person mentioned on the Booking Form as the
provider ("Provider"). The Company facilitates the reservation
of Accommodation but the Company has no obligation to ensure
that the reserved Accommodation will be provided once a booking
is made.
4. Limitation of Liability of the Company
Any price quoted to You by the Travel Advisor will not include
Additional Requirements unless specifically stated and contained
on the Booking Form. While every effort has been made to ensure
the accuracy of the information supplied to You, the Company
accepts no responsibility for errors or omissions in the provision
of information, nor accepts any liability for loss, injury,
damage, delay, expense or inconvenience whatsoever in relation
to the provision of the information. Section 39 of the Sale
of Goods and Supply of Services, 1980 are hereby excluded from
this Section A.
5. Data Protection
The information You have provided to the Company will be held
on a database and may be shared with associated companies.
Occasionally, we make Your details available to carefully selected
external companies for marketing purposes. If you do not wish
your details to be used in this way, please contact the Database
Administrator of the Company.
6. Miscellaneous
The obligations outlined in this Section A are to be governed
by the laws of Ireland come into existence when You receive
the Booking Form or pay the Deposit whichever is the earlier.
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The
Provider agrees to supply the Accommodation to You
on the following terms outlined in this Section B
which shall constitute the entire agreement between
the Provider and You.
1. The Accommodation
The Provider agrees to furnish the Accommodation as set out
in the Booking Form.
2. Other Services
If You require Additional Requirements which You failed to
specified when making Your reservation, or additional services
not attached to the Accommodation ("Additional Services"),
such Additional Services not being provided for by the Company,
You must agree these separately with the Provider. If You did
not check when making Your reservation, whether the Accommodation
had Additional Requirements or Additional Services, the Provider
makes no warranty or guarantee that these Additional Requirements
or any Additional Services will be provided. The payment for
any Additional Requirements or Additional Services must be
made directly to the Provider. You are advised, if applicable,
upon the receipt of this Booking Form, to confirm and check
with the Provider the precise terms and conditions upon which
the Provider makes available any Additional Requirements or
the Additional Services.
3. Breakages Deposit
You may be required to pay an additional deposit to the Provider
against any damage or breakages upon arrival.
4. Cancellation
You can cancel, however if You do cancel, the following cancellation
policy applies, according to the amount of days of notice you
give:-
-
More
than 42 days: You forfeit Your Self-Catering
Deposit;
-
Between
22-42 days inclusive: You forfeit 60% of the
Accommodation cost;
-
Between
9 - 21 days inclusive: You forfeit 75% of the
Accommodation cost; or
-
8
days or less: You forfeit 100% of the Accommodation
cost;
These
cancellation fees are subject to the condition that
a minimum of £50 applies in all cases of cancellation.
5. Arrival Time
The expected time of arrival is before 4.00pm and the expected
time of departure is 10.00am. Any alterations to these times
must be arranged with the Provider prior to arrival at the
Accommodation.
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6.
Liability of the Provider
The Provider shall be solely liable to You for any loss that
You may suffer in connection with the reservation, save as
limited in Clause 7 below, due to failure to provide the Accommodation
reserved. If the Accommodation that You reserved is not available,
it is the Providers responsibility to ensure that suitable
equivalent Accommodation of a similar or higher standard is
arranged for You and transport is arranged for such alternative
Accommodation.
7. Limitation of Liability of the Provider
The liability of the Provider shall not exceed the total cost
of the facilities provided hereunder and in no event will the
Provider be liable for loss of profits, opportunity, revenue
by You or any indirect or consequential loss whatsoever. The
terms implied by Section 39 of the Sale of Goods and Supply
of Services Act of 1980 are hereby excluded from this Booking
Form and this Section B. You agree to indemnify and hold harmless
the Provider against all costs or damages whether direct or
indirect arising from any acts or omissions by You or third
parties on Your behalf.
8. Complaints Procedure
All complaints, in relation to the Accommodation, Additional
Requirements or Additional Services should be made in writing
to the Provider within two weeks of the event of complaint.
Every effort will be made by the Provider to settle a complaint
made by You. If this procedure does not satisfy Your complaint,
Your complaint will be referred to the decision of a single
arbitrator appointed by agreement between You and the Provider.
If You and the Provider cannot agree on the arbitrator, the
President for the time being of the Incorporated Law Society
of Ireland will appoint the arbitrator. The Arbitration Acts,
1954 to 1980 and any statutory amendment or reinactment thereof
will apply to such arbitration. No legal action can commence
without initiating the procedure above.
9. Miscellaneous
The obligations outlined in this Section B are to be
governed by the laws of Ireland come into existence when You
receive the Booking Form or pay the Deposit whichever is the
earlier.
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